Idaho Governor’s Office Website Modernization and Accessibility Compliance
Working in partnership with the Governor’s Office and Idaho Technology Services (ITS), Tyler Idaho completed a comprehensive website modernization project that improved accessibility, streamlined content management, reduced technical complexity, and significantly increased overall website quality metrics.
Streamlining Secure Document Submission for Idaho Government Agencies
Government agencies regularly need to collect sensitive information, supporting documentation, and application materials from citizens in a secure and accessible way. Many organizations still rely on paper forms, email attachments, or outdated submission processes that create operational inefficiencies, increase administrative workload, and introduce potential security and privacy concerns.
OntheGo Pay: Bringing Secure Government Payments Anywhere
Government services don’t always happen behind a counter. Agencies and organizations often need to collect payments at community events, athletic venues, livestock inspections, and other field locations where traditional office systems are unavailable. OntheGo Pay (OTG Pay) enables agencies to securely accept credit card payments using a smartphone or tablet, allowing government services to move beyond the office and directly into the community.
Modernizing Idaho State Bar License Renewals with Engagement Builder
For many public entities, legacy applications built years ago no longer meet current expectations for accessibility, mobile responsiveness, security, or operational flexibility. At the same time, agencies often face limited staffing resources, constrained budgets, and long development timelines that make traditional custom software projects difficult to sustain.
Idaho Board of Scaling Practices Website Redesign
The Idaho Board of Scaling Practices (IBSP) website was redesigned to improve accessibility, modernize the user experience, and align with the State of Idaho’s v4 design standards. The site supports professionals and the public in accessing licensure information, submitting applications, and navigating regulations. This project prioritized delivering a highly accessible, user-friendly experience that meets WCAG […]
Scheduled Payments: Flexible Repayment Solutions for Idaho Citizens
The Idaho Department of Labor administers unemployment benefits that provide critical financial assistance to Idaho citizens. In some cases, benefit payments may continue after an individual has returned to work, resulting in an overpayment that must be repaid to the state. Tyler Idaho partnered with the Idaho Department of Labor Benefits Team to implement a secure Scheduled Payments solution that allows citizens to enroll in recurring payment plans.
Supporting Secure Government Transactions with Tyler’s CCP Payment Engine
ITD partnered with Tyler Idaho to implement Tyler’s CCP Payment Engine, providing a centralized, secure payment processing platform capable of supporting the agency’s growing portfolio of digital services. The platform securely supports a variety of ITD driver and vehicle services while helping defend sensitive citizen and payment data from evolving cybersecurity threats.
Creating a Unified Payment and Reconciliation System for ITD
The Idaho Transportation Department (ITD) operates six district offices that collect permitting and construction fees from contractors doing business with the state. Payments were processed through multiple channels, including online and over-the-counter transactions, making it difficult to maintain a consolidated, enterprise-wide view of financial activity.
Expanding Online Invoice Presentment for Idaho Public Entities
Many small and midsized public entities across Idaho rely on back-office billing systems that were never designed for online payments. Residents and customers often had no option to review balances or pay invoices online, resulting in mailed payments, in-person visits, and manual processing for staff. Tyler Idaho partnered with these entities to implement a streamlined invoice presentment and payment portal using Engagement Builder.
Idaho Commission on Hispanic Affairs (ICHA) Website Redesign
Building a Modern Platform that Celebrates Idaho’s Vibrant Hispanic Community The Idaho Commission on Hispanic Affairs (ICHA) has unveiled its newly redesigned website, icha.idaho.gov, marking a major step forward in accessibility, design, and community engagement. The launch coincides with ICHA’s introduction of new branding, reflecting a fresh, unified visual identity for the organization. Together, these […]