Helping the City of Eagle Reduce Water Shutoffs with Prompt Pay
The City of Eagle needed a more efficient way to manage overdue utility payments while reducing the operational burden associated with residential water shutoffs. The City of Eagle implemented Prompt Pay to proactively communicate overdue utility balances directly to residents through email and text message payment requests.
Modernizing Swim Lesson Scheduling for the City of Rupert
The City of Rupert partnered with Tyler Idaho to implement an online appointment scheduling solution to support its swimming lesson program. Using Tyler Idaho’s scheduling platform, parents can conveniently register and manage swimming lesson schedules online, while city staff and instructors can coordinate lesson availability, assignments, and scheduling updates more efficiently. During the summer season, more than 350 children each month use the scheduling system to participate in swim lessons through the city’s recreation program.
Improving Commercial Driver Appointment Scheduling for Idaho Ports of Entry
Idaho Transportation Department (ITD) Ports of Entry (POE) play a critical role in regulating commercial vehicle traffic and supporting safe transportation operations across Idaho’s road infrastructure. ITD partnered with Tyler Idaho to implement an online appointment scheduling and prequalification workflow designed specifically for Ports of Entry operations.
Idaho State Police Website Redesign
The Idaho State Police (ISP) contacted Tyler Idaho in April 2023, in need of an updated, cohesive website. The goal of the redesign was to create a modern, user-friendly, comprehensive, and resource-driven website. The previous website had many different web parts creating an inconsistent look and feel. The various web parts created confusion for the end-users when navigating which then created questions and concerns populating more phone calls and emails.
Idaho State Department of Agriculture Website Redesign
The Idaho State Department of Agriculture (ISDA) contacted Tyler Idaho in February 2023, in need of an updated, user-friendly website. The goal of the redesign was to simplify the number of pages and menu items, clean up and update the site structure and organization while creating an overall modern and resource-driven website.