Reduce Manual Collections and Late Payments
Residents expect flexible, self-service payment options. Scheduled Payments helps agencies automate recurring billing and installment plans while reducing paper invoices, missed payments, and staff time spent managing collections.
Ready to simplify recurring payments? See how Tyler Idaho helps agencies reduce manual billing and improve payment plans.
Customers can effortlessly
- Make one-time future payments
- Schedule recurring payments (weekly, every other week, once a month, quarterly, twice a year, yearly)
- Create unlimited, manageable payment methods
- View active and inactive payment plans
- Export payment plans to an Excel spreadsheet
- View their payment history
- Pay via mobile devices
Government entities can
- View all payment, plans, accounts, and disbursement reports
- Search for user-to-entity relationships
- Edit existing entities and services
- View and export entities and services to an Excel spreadsheet for easy maintenance/tracking
- Customize the note/hint field
Benefits
- Eliminates the costs associated with billing invoices, postage and late payments
- Great for accounts in arrears
- Automatic credit card expiration notifications
- No fiscal impact to your government entity
- Fast, easy setup
- Free training and support
Frequently Asked Questions
Can I cancel a payment?
Yes, just go to the “Payments Plan” tab in the application to cancel or delete your scheduled payments.
What happens if a payment fails?
We send the owner of the payment account a notification that the payment fails. We also show failed payments in red on the Administrator reports.
How far back does the payment history go?
The “Past Payments” sections will show you the last year of payments.
Is Scheduled Payments secure?
The Scheduled Payments service ensures that all payment data and sensitive information is stored securely in a PCI-compliant environment, certified annually by a third-party auditor.
Available Through NASPO – No RFP Required
Tyler Technologies (Tyler Idaho) participates in the NASPO ValuePoint Citizen Engagement Platform agreement for the State of Idaho, allowing state and local agencies to procure approved IT services without a lengthy RFP process.
Through NASPO, agencies can quickly purchase solutions using a simple purchase order, helping reduce procurement timelines, administrative overhead, and project delays. This cooperative contract gives Idaho agencies faster access to trusted digital services while maintaining compliance with approved government purchasing standards.