Secure Government Payment Requests
Via Text Message
or Email
Prompt Pay is backed by Tyler Technologies’ secure government payment ecosystem and supports PCI-compliant payment processing for Idaho government agencies.
Let us provide a demo of Prompt Pay. Contact us to discuss your requirements.
How Prompt Pay Works
1. Staff Create a Payment Request
Staff member creates a payment request with service details, payment amount, and customer information.
2. Payment Link Sent by Text and/or Email
Prompt Pay sends a secure, prepopulated payment link directly to the customer.
3. Customer Completes Payment Online
Citizens securely pay from their phone or computer without sharing payment information over the phone.
4. Staff Track Payment Status
Clerks can monitor outstanding, completed, or canceled payments from a centralized dashboard.
Key Features of Prompt Pay
Prepopulated Payment Requests
Send payment requests with customer and service information already filled in.
SMS & Email Delivery
Reach customers through text message, email, or both.
Bulk Payment Requests
Upload CSV or Excel files to send multiple payment requests at once.
Automated Payment Reminders
Agencies can configure automated reminder schedules to meet their needs.
Payment Tracking & Reporting
Search, filter, sort, and export payment reports to CSV.
Receipt Management
Resend payment receipts to customers instantly.
Role-Based Administration
Manage user access, services, and permissions from an admin dashboard.
Audit & Change Tracking
Track user activity and administrative changes for accountability.
Send Exact Payment Amounts to Customers
Prompt Pay allows government staff to send prepopulated payment requests with the exact amount due already included. This eliminates the need for citizens to manually enter payment amounts, mail checks, or call offices to verify balances — helping reduce payment errors and streamline collection workflows.
Available Through NASPO – No RFP Required
Tyler Technologies (Tyler Idaho) participates in the NASPO ValuePoint Citizen Engagement Platform agreement for the State of Idaho, allowing state and local agencies to procure approved IT services without a lengthy RFP process.
Through NASPO, agencies can quickly purchase solutions using a simple purchase order, helping reduce procurement timelines, administrative overhead, and project delays. This cooperative contract gives Idaho agencies faster access to trusted digital services while maintaining compliance with approved government purchasing standards.