Built for Field Operations
Do you need to take a payment in a remote area of Idaho or where reliable connectivity is unavailable? OnTheGo Pay (also known as OTG Pay) was designed specifically to collect payments securely while working remotely, in the field, or on-site.
OTG Pay is great for processing:
Licenses and Permits
Inspections and Code Enforcement Fees
Park and Recreation Payments
Utility or Municipal Service Payments
Event or Kiosk Transactions
OTG Pay helps agencies continue operations without interruption.
Keep payments moving, wherever work happens! Let us provide a demo of OnTheGo Pay.
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How OnTheGo Pay Works
Offline Payment Collection
Capture payment information securely, even when no cellular or Wi-Fi connection is available.
Automatic Transaction Sync
Transactions are encrypted and automatically processed once connectivity is restored.
Mobile Device Support
Available for both iOS and Android devices for flexible field deployment.
Credit Card & eCheck Payments
Accept multiple payment types to support citizen and customer preferences.
Secure Payment Processing
Powered by Tyler Payments Enterprise (TPE) infrastructure and encrypted transaction handling.
Email & Text Receipts
Provide immediate payment confirmation through email or SMS receipts.
Frequently Asked Questions
Do I have to use a swipe card reader?
No, but they are much more convenient.
If you choose to not use a swipe card reader, you will have to be within internet or WiFi range to use OntheGo Pay. The encrypting storage on the swipe card reader is what allows payments to be stored for processing later.
OTG Pay supports MagTek iDynamo, eDynamo, and uDynamo swipe devices.
Is this available for everyone or just Idaho entities?
OntheGo Pay is currently available for Idaho agencies, cities, counties and other entities associated with the state government.
What devices can I use with OntheGo?
How are offline transactions secured?
When a card is swiped, the magnetic track is recorded and stored with payment transaction details. If no data connection is currently available, the entire payment payload is encrypted and stored on the reader. The device checks for data connection every 15min, and if detected, it begins sending payloads to OTG Pay middleware.
OTG Pay middleware decrypts the payment payload and sends transaction to the Tyler financial reporting system via direct connect API. Then, the standard payment processing behavior takes over as configured in the Tyler financial reporting system.
The mobile devices gets completed transaction details via OTG Pay middleware and populates this on device for basic transaction lookup functionality.
Does OTG Pay work without internet?
Yes. OTG Pay is an iOS and Android mobile payment collection platform that allows for collecting payments without a data connection.
Can receipts be emailed, texted, or printed?
Yes, receipts can be emailed or sent via text message. You can also print the receipts on select thermal receipt devices using a Bluetooth printer.
Available Through NASPO – No RFP Required
Tyler Technologies (Tyler Idaho) participates in the NASPO ValuePoint Citizen Engagement Platform agreement for the State of Idaho, allowing state and local agencies to procure approved IT services without a lengthy RFP process.
Through NASPO, agencies can quickly purchase solutions using a simple purchase order, helping reduce procurement timelines, administrative overhead, and project delays. This cooperative contract gives Idaho agencies faster access to trusted digital services while maintaining compliance with approved government purchasing standards.
